Privacy Policy

This Platform (ProfitupX - https://profitupx.com) is owned and operated by PANDI GANESH BABU (hereinafter referred to as "Platform Owner", "we", "us", or "our").

1. Introduction

This Privacy Policy describes how PANDI GANESH BABU operating under the brand name ProfitupX ("we", "our", "us") collects, uses, shares, protects, or otherwise processes your personal data through our website https://profitupx.com (hereinafter referred to as 'Platform'). We are committed to protecting your privacy in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

When you register, create a store, or purchase items through ProfitupX, we collect the following types of information:

• Personal Contact Data: Name, email address, mobile/phone number, billing and shipping address.
• Payment & Settlement Data: UPI VPA, bank account details for seller payouts (processed securely via RBI-licensed aggregators such as Cashfree).
• Transaction Records: Order amounts, timestamps, product purchases, and invoice records.
• Device & Analytics: IP address, browser type, operating system, and interaction telemetry.

3. How We Use Your Information

We use your personal data to:

• Enable online transactions, UPI checkouts, and creator store functionality.
• Facilitate instant digital order dispatch and physical product shipment updates.
• Process automated seller payouts and maintain escrow compliance.
• Detect, prevent, and intercept fraudulent payments, chargebacks, and scam activities.
• Provide customer support and resolve order disputes.

4. Data Security & Storage

All sensitive information is encrypted in transit using industry-standard SSL/TLS (HTTPS) encryption. Database connections and authentication are secured using Supabase PostgreSQL with strict Row-Level Security (RLS) policies. Payment transactions are processed directly through PCI-DSS Level 1 compliant gateway partners (Cashfree Payments).

5. Grievance Officer & Contact Details

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: